Terms of Service
These terms and conditions outline the rules and regulations for the use of Botaniq's Website and Products.
Terms & Conditions
Use of Website
All content on this website, including text, images, and branding, is the property of Botaniq and may not be used without permission. By accessing our website, you agree to comply with these terms.
Product Information
We strive to ensure that all product details are accurate. However, slight variations in product appearance or results may occur due to the herbal nature of our formulations.
Orders & Pricing
Botaniq reserves the right to refuse or cancel any order due to availability, errors, or suspected fraudulent activity. All prices are listed clearly and are subject to change without prior notice.
Liability
Botaniq is not liable for any indirect or incidental damages arising from the use of our products or website. Use of our products is at the user's discretion.
Refund & Return Policy
We maintain strict quality standards to ensure customer satisfaction. However, due to the nature of skincare and personal care products, we have established the following policy:
Returns
We do not accept returns once the product has been opened or used. This is to ensure the hygiene and safety of our products for all customers.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof (images/videos) so we can verify and resolve the issue.
Refunds & Exchange
Approved refunds (if applicable) will be processed within a reasonable timeframe after verification. Exchanges are only applicable in cases of defective or incorrect products.
Shipping Policy
Order Processing
All orders are processed within 1–3 business days of confirmation.
Delivery Estimates
Delivery typically takes 3–5 business days, depending on your location. Delivery charges (if applicable) will be calculated at checkout.
Delays
While we aim to deliver on time, delays may occur due to unforeseen circumstances including weather, courier issues, or high volume periods.
Disclaimers
Product Consistency
Botaniq products are formulated using herbal ingredients. Results may vary from person to person depending on skin and hair type. Herbal extracts may also vary slightly in color or scent between batches.
Medical Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any medical condition. They are for external use only. Please consult a health professional if you have specific dermatological or medical concerns.